Delivery Station Team Member Vacancy In Amazon Hvh

Hiring Organization / Company: Amazon Hvh
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

The address for this role, is: 201 Grumman Road West, Bethpage, NY 11714

The schedule for this role, subject to change based on business need, will be: Tuesday-Saturday 11:00AM-8:00PM

This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.

As a Delivery Station Liaison, you will help improve the customer experience by providing real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

As a Delivery Station Liaison, you will be responsible for:
  • Communicating with customers directly in person by phone and by email
  • Empathizing with and prioritizing customer needs
  • Upholding company values in working with every customer
  • Resolving issues and setting appropriate expectations with customers
  • Clearly understanding and responding appropriately to the issues that customers present
  • Consistently composing a grammatically correct, concise, and accurate written response to customers
  • Approaching problems logically and with good judgment to ensure the appropriate customer outcome
  • Making quick and effective decisions on behalf of the customer
  • Working a flexible, full time schedule (40+ hours per week)
  • Working from inside an Amazon Logistics (AMZL) delivery station
  • Performing the following tasks:
  • Carry, lift, push and pull up to 49 pounds
  • Stand, kneel, crouch, and/or stretch during shifts up to 12 hours long
  • Work in an environment where the noise level varies (personal protective equipment provided)
  • Work in an environment where the temperature may vary



Job Location Information:
City: Bethpage
State: Ny
Country: Us
Location: Bethpage, Ny 11714
Job Listing No# : 126802

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