Hosp Care Investigator - 00043669 - Patient Accounts Vacancy In Nyc Health + Hospitals

Hiring Organization / Company: Nyc Health + Hospitals
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

About NYC Health + Hospitals


NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

Job Description


  • Informs patient of hospital rates; performs in-depth interviews with patients, families, relatives and friends in an office setting or the hospital, during field investigations, and/or by telephone to determine patients’ and/or legally responsible relatives’ ability to pay for services rendered.
  • Contacts outside agencies, organizations, insurance carriers and employers to obtain necessary information about potential sources of revenue.
  • Acts as liaison with social services and home care agencies.
  • Refers patients to various hospital departments and outside agencies, such as Medicaid, New York State Unemployment Insurance, Social Security and Public Assistance for possible benefits.
  • Facilities processing of patients’ applications for third party benefits, including but not limited to Medicaid and Medicare.
  • Ensure compliance with payer rules and regulations.
  • Perform routine follow-up on outstanding insurance balances.
  • Review payer denials and underpayments and work to resolution.
  • Complete claims for review and processing by the Supervisor.
  • Refer accounts requiring escalation to supervisor in a timely manner.

Minimum Qualifications


1. A Baccalaureate Degree from an accredited college or university; or
2. Graduation from a Senior High School or a High School Equivalency Diploma; and
3. Four (4) years of experience in interviewing, casework or a related field preferably in a hospital or health care facility setting; or
4. A satisfactory equivalent combination of education, training and experience.

How To Apply


Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.




Job Location Information:
City: New York
State: Ny
Country: Us
Location: New York, Ny
Job Listing No# : 126780

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