It Specialist – Media Services Support Vacancy In Nyc Careers

Hiring Organization / Company: Nyc Careers
Basic Salary: To Be Discussed
Employement Type: Full-Time

Job Details:

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout the New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation in effort to enhance community safety and decrease recidivism.

The Department is recruiting for an IT Project Specialist to join the Information Technology team as the lead in Media Services Support. The IT Specialist will coordinate and provide support on the maintenance and continuous improvement of the Agency website, Intranet, SharePoint and a variety of other digital assets. The incumbent will work as a key contact for Agency Director of Communications and report directly to the Media Services Manager.
The core duties and responsibilities include the following:

  • Maintain agency external web and Intranet sites including design, update and analytics
  • Maintain ancillary WordPress based websites including design, update, analytics and development/management of plugins, etc.
  • Create, edit and design webforms using Seamless Docs application, or similar
  • Maintain Office 365 based SharePoint sites
  • Serve as server administrator on multiple digital communication platforms and manage user access rights
  • Collaborate with IT and Communications and other agency business users on projects requiring advanced use of Office 365 including power automate, Excel, Stream and MS teams.
  • Assist with coordinating, developing and posting/managing Social Media (including Twitter, Facebook, Instagram)
  • Strong knowledge of Adobe Creative Cloud suite desired but not required
  • Assist agency business users with virtual and in-person event support as assigned (including MS Teams and Blue Jeans)
  • Manage agency Digital Signage system
  • Ensure digital asset compliance with ADA requirements

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

  • 3+ years’ web site/digital asset development and maintenance experience
  • Possess a portfolio of past websites/digital assets built and responsibilities of each project
  • Advanced skills navigating Photoshop and saving images for the web
  • Familiarity with browser testing and debugging
  • Working knowledge of: Office 365, WordPress, Photoshop, Adobe Creative Cloud suite
  • Understanding the application of metrics and analytics to use of digital assets
  • Hard-working, motivated, deadline-driven individual

Additional Information


The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy." REASONABLE ACCOMMODATION AVAILABLE UPON REQUEST

Note: As of August 2, 2021, all new hires must be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for religion or disability. If you are offered city employment, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the hiring agency.

Note: Public Service Loan Forgiveness Program (PSLFP). The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOP qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements. Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:

To Apply


TO: External Applicants:

Internal Applicants: Employee Self Service (ESS)


Residency Requirement

New York City Residency is not required for this position, however, you must reside in New York State.

Job Location Information:
City: Manhattan
State: Ny
Country: Us
Location: Manhattan, Ny

Date Posted: 2021-11-25
Job Listing No# : 136057

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