Parts Advisor- Syosset, Ny Vacancy In Tesla

Hiring Organization / Company: Tesla
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

Parts Advisor

Responsibilities

  • Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention.
  • Return missed phone calls and emails promptly – 5 minutes or less.
  • Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
  • Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
  • Conduct Transactions w/ systems; walk customer through order and provide summary.
  • Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
  • Maintain records of time, expenses and materials.
  • Communicate estimated parts ship and arrival time, including regular updates.
  • Follow up with customer on parts order and ensure complete satisfaction with the order.
  • Perform other related duties as assigned.
  • Help maintain cleanliness of service center.
  • Effectively handle multiple priorities, organize workload, and meet deadlines.
  • Pick up and deliver parts using full size van and 20ft trailer.


Requirements

  • Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
  • Understand in basic automotive techniques related to repair and servicing of automobiles.
  • Automotive equipment and servicing methods.
  • Dealer Business Process and Best Practice.
  • DMS Systems, SAP, MS Office Suite.
  • 1-3 yrs experience in the automotive industry, 2-5 years material service and distribution experience.
  • Excellent oral and written communication skills as well as the ability to follow instructions required.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
  • Maintain and perform top level professional integrity and appearance as a parts advisor.
  • ASE Certification a plus.
  • Degree or Certificate from a University program in Automotive Technology a plus.
  • Dealer automotive service experience a plus.

Employee Benefits

  • As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
  • Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
  • 3 medical plan choices with $0 paycheck contribution
  • Vision & dental plans (including orthodontic coverage)
  • Company paid Life, AD&D, short-term and long-term disability
  • 401(k), Employee Stock Purchase Plans, and other financial benefits
  • Employee Assistance Program, Paid Time Off, and Paid Holidays
  • Back-up childcare and employee discounts



Job Location Information:
City: Syosset
State: Ny
Country: Us
Location: Syosset, Ny 11791

Date Posted: 2021-11-25
Job Listing No# : 136055


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