Temporary Customer Service Representative Vacancy In Navient

Hiring Organization / Company: Navient
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

Navient has immediate openings for temporary, work-from-home Customer Service Representatives, to support our growing customer base working from your home office. We seek reliable and solutions oriented individuals to join our team.


Position Details:

  • New hire training class begins Monday, August 9th - $16.00 per hour plus bonus

  • Work from your home with Computer equipment provided by Navient

  • Primarily inbound service calls, NO Selling

This temporary assignment is expected to last approximately 3-6 months; however, assignment may be shortened or lengthened based on business need. This temporary position is not eligible for benefits.

This new role will be fast-paced managing inbound and outbound calls and performing data entry related to a new program. You will assist customers by researching their account and providing prompt and accurate information in a courteous and professional manner.

Please Note: Applicants must be NY residents & be able to pick up company provided computer equipment at a local UPS center.

Work Schedule

Virtual Training Hours will vary and fall within the following days/hours:

Monday- Friday, 8 AM-5 PM EST

Regular Schedule:

Full-time schedules will vary and fall within the following days/hours:
Monday- Friday, 8 AM-5 PM EST

MINIMUM REQUIREMENTS:

  • High School Diploma or G.E.D.
  • Applicants must be NY residents & be able to pick up company provided computer equipment at a local UPS center.
  • Experience in servicing customers with professionalism, diplomacy and consideration for the customer’s requests or concern
  • Some completed college coursework will serve as substitute for work experience
  • High speed internet access (Minimum 10MB upload speed, 5MB download speed)
  • You must use an ethernet cord and be hard wired into your server from the router/modem. You will not be able to use Wi-Fi or a hot spot.
  • Landline phone or cell phone
  • Must be able to download an app on a Smartphone or tablet
  • Private workspace or home office free of distractions and outside noise
  • Excellent written and verbal communication skills
  • Fast learner, ability to maintain an in-depth understanding of the training curriculum
  • Excellent PC and internet navigation skills
  • Efficient time management skills


PREFERRED QUALIFICATIONS:

Prior experience in a high-volume call center preferred


All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.




Job Location Information:
City: New York
State: Ny
Country: Us
Location: New York, Ny

Date Posted: 2021-07-21
Job Listing No# : 107128


Share this job on:

Top 10 Tips When Finding a Job

If that you’re not kidding about in search of Jobs, you are going to agree that it is without doubt one of the toughest jobs in this day and age. Typically, you will have no clue the place or what to look for within the job market. The great thing is that you’re not by yourself. There are a number of people available in the market who are jobless such as you. Finding a job even in a commercial center may also be easy if the place to start out. Before you start your job looking procedure, listed here are tips to help you find your dream job.

1. Job Centers

Job companies are an unbelievable and recurrently lost sight of hots pot for finding Jobs. Job firms commonly supply very important training, property, and systems for process seekers. Those corporations can be particularly useful for younger job seekers or those with little operating experience. A simple Internet experiment for job firms on your areaought to discover where and how one can get to them.

2. Temporal companies

Many corporations choose to have their positions dispatched by means of temporal agencies. The tip purpose for that may be to save money on representative benefits like healthcare. Temporally companies likewise provide corporations the best way of screening applicants. Employment products and services can frequently be a faster and less daunting job than finding direct employment. An employment company may likewise turn out to be into a long lasting process for the individuals who perform smartly right through their running.

3. Free job look services and products

This can be a waste of money when cash is now tight in the first place. Of course, the money you pay for job searching websites is imposed deductible in case you are on a job. It’s smarter to make use of the cash to pay for bills.

4. Look at the nearby school

When finding a job, never forget your school. Some schools additionally have coordinate contract positions, so check with them can be useful in finding a new career. If you talk with your teachers, they will be on the lookout for positions that match your training and experience. Some schools may need you to go to their offices for an informal interview. Here you can step through an examination on their PC. You’ll talk with a recruiter to examine exactly what you want.

5. Newspapers

Newspapers are often an overlooked apparatus for finding Jobs. Smaller businesses still use newspapers as their method when looking for Job applicants. Most newspapers will have their job listings online too. Some may ask the companies to have the listings online. There could be listings in the paper that don’t appear online.

6. Foot hunts

If that you are tired by ineffective attempts at finding a job using one of the above methods, getting out and looking for employers will yield better results. Showing up in person often demonstrates determination and initiative that most employers will find alluring in a potential representative.

7. Online Forums

Joining online forums is another good way of finding your new job. Here you will get companies that are ready to hire you and work with you. Make sure that you join as many online job finding as possible. Ensure that you describe your profile well so that your employers can know who you are.

8. Look at corporate websites

Most corporate websites are good places that can give a job. Look for websites and companies which you would love work with. On the careers page find out if there an open vacancy which matches your expertise. You can also send an email to the HR and ask for consideration.

9. Ask friends

Friends are the best at finding jobs. Before you go out, call all your friends and ask if they have any job connections that match your skills. In most cases, the job search connection will be wide and at last, you will land on one vacancy.

10. Make application regularly

Never be tired of applying. Make sure that you keep on applying for the new jobs that are posted every day. Avoid mentioning that you have done ten applications so far.

Conclusion

When finding a Job, don’t waste time on applications that are complicated for a job you don’t know if you want. Don’t open positions that are not exactly what you want. Tap on them thinking that it may be an approach to get your foot in the entryway.